Queue Communications / Email/email-bf-queue
24
Actions
Remove
Retry
State
Failed
Timestamp
Tue, Dec 19, 2023 10:57 AM
Processed
Thu, Jan 4, 2024 2:56 PM
Finished
Thu, Jan 4, 2024 2:57 PM
Attempts Made
1
Progress
Reason for failure
Knex: Timeout acquiring a connection. The pool is probably full. Are you missing a .transacting(trx) call?Stacktraces
TimeoutError: Knex: Timeout acquiring a connection. The pool is probably full. Are you missing a .transacting(trx) call?
at /app/node_modules/knex/lib/client.js:351:13
at processImmediate (internal/timers.js:461:21)
at process.topLevelDomainCallback (domain.js:138:15)
at process.callbackTrampoline (internal/async_hooks.js:124:14)
From previous event:
at Client_PG.acquireConnection (/app/node_modules/knex/lib/client.js:350:13)
at Runner.ensureConnection (/app/node_modules/knex/lib/runner.js:215:24)
at Runner.run (/app/node_modules/knex/lib/runner.js:47:42)
at Builder.then (/app/node_modules/knex/lib/interface.js:35:43)
at findOneById (/app/src/models/user/crud.js:11:34)
at updateCommunicationsStatus (/app/src/models/user/actions.js:116:22)
at Object.setMailStatus (/app/src/models/user/actions.js:32:10)
at _default (/app/src/jobs/send-mail/index.js:106:18)
at processTicksAndRejections (internal/process/task_queues.js:97:5)
at jobProcessor (/app/src/worker/job-processor.js:37:29)
at jobId (/app/src/worker/job-processor.js:44:27)
Data
{
"_id": "65817735ac4d98001bf8f39f",
"lng": "en",
"to": "bikash@butterfly.ai",
"template": "welcome-company",
"company": {
"id": 3,
"_id": "65817735ac4d98001bf8f39e",
"subdomain": "deckers",
"prevSubdomains": null,
"name": "deckers",
"logo": "",
"language": "en",
"timezone": "Asia/Kathmandu",
"auth": null,
"slack": null,
"slackInvalid": null,
"plan": "free",
"hadSubscriptionBefore": false,
"trialStartedAt": null,
"stripeId": null,
"subscriptionId": null,
"subscriptionPeriodEndAt": null,
"createdAt": 1702983477469,
"updatedAt": null,
"deletedAt": null,
"updateUsersQuantityAt": null,
"updateUsersQuantityJobId": null,
"enableAlex": false,
"enableBilling": false,
"imagesHost": null,
"features": {
"dashboardPerformance": true
},
"customEmailDomains": {},
"branding": [],
"workplace": null,
"sfAccountId": null,
"service": false,
"featureMetaData": {},
"defaultPlan": "dashboard",
"defaultPulseConfig": {},
"integrations": {
"email": {
"enabled": true
},
"available": [
"email"
]
}
},
"userId": "65817735ac4d98001bf8f39f",
"subject": "Welcome to Butterfly",
"sender": "Butterfly Team",
"replyTo": "support@butterfly.ai",
"assetsHost": "https://assets.caterpillar.ai",
"companyDomain": "deckers.caterpillar.ai",
"link": "https://deckers.caterpillar.ai/dashboard?redirected=true&ref=ZW1haWw6d2VsY29tZQ%3D%3D",
"subdomain": "deckers",
"tags": [
"email: welcome",
"role: owner",
"company: deckers"
],
"notificationTag": "welcome_company",
"foreignType": "users",
"foreignId": "65817735ac4d98001bf8f39f",
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100%;-webkit-text-size-adjust: 100%;border: 0;max-width: 600px !important;">\n <tr>\n <td valign="top" id="templatePreheader" style="background:#ebebeb none no-repeat center/cover;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;background-color: #ebebeb;background-image: none;background-repeat: no-repeat;background-position: center;background-size: cover;border-top: 0;border-bottom: 0;padding-top: 9px;padding-bottom: 9px;"></td>\n </tr>\n <tr>\n <td valign="top" id="templateHeader" style="background:#FFFFFF none no-repeat center/cover;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;background-color: #FFFFFF;background-image: none;background-repeat: no-repeat;background-position: center;background-size: cover;border-top: 0;border-bottom: 0;padding-top: 9px;padding-bottom: 0;">\n <table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnTextBlock" style="min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody class="mcnTextBlockOuter">\n <tr>\n <td valign="top" class="mcnTextBlockInner" style="padding-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <!--[if mso]>\n <table align="left" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100%;">\n <tr>\n <![endif]-->\n <!--[if mso]>\n <td valign="top" width="390" style="width:390px;">\n <![endif]-->\n <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width: 390px;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"\n width="100%" class="mcnTextContentContainer">\n <tbody>\n <tr>\n <td valign="top" class="mcnTextContent" style="padding: 0px 18px 9px;font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;font-size: 10px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;line-height: 150%;text-align: left;">\n <a href="https://help.butterfly.ai" target="_blank" style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #2BAADF;font-weight: normal;text-decoration: underline;">\n <img align="none" alt="Butterfly" height="48" src="https://assets.caterpillar.ai/email-images/bf-logo.v1.png" style="width: 48px;height: 48px;margin: 0px;border: 0;outline: none;text-decoration: none;-ms-interpolation-mode: bicubic;"\n width="48">\n </a>\n </td>\n </tr>\n </tbody>\n </table>\n <!--[if mso]>\n </td>\n <![endif]-->\n <!--[if mso]>\n <td valign="top" width="210" style="width:210px;">\n <![endif]-->\n <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width: 210px;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"\n width="100%" class="mcnTextContentContainer">\n <tbody>\n <tr>\n <td valign="top" class="mcnTextContent" style="padding: 0px 18px 9px;font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;font-size: 10px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;line-height: 150%;text-align: left;">\n </td>\n </tr>\n </tbody>\n </table>\n <!--[if mso]>\n </td>\n <![endif]-->\n <!--[if mso]>\n </tr>\n </table>\n <![endif]-->\n </td>\n </tr>\n </tbody>\n </table>\n </td>\n </tr>\n <tr>\n <td valign="top" id="templateBody" style="background:#FFFFFF none no-repeat center/cover;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;background-color: #FFFFFF;background-image: none;background-repeat: no-repeat;background-position: center;background-size: cover;border-top: 0;border-bottom: 2px solid #EAEAEA;padding-top: 0;padding-bottom: 9px;">\n <table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnTextBlock" style="min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody class="mcnTextBlockOuter">\n <tr>\n <td valign="top" class="mcnTextBlockInner" style="padding-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <!--[if mso]>\n <table align="left" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100%;">\n <tr>\n <![endif]-->\n <!--[if mso]>\n <td valign="top" width="600" style="width:600px;">\n <![endif]-->\n <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width: 100%;min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" width="100%" class="mcnTextContentContainer">\n <tbody>\n <tr>\n <td valign="top" class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #666666;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">\n <p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #666666;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><strong><font size="4">CONGRATULATIONS!</font></strong></p>\n </td>\n </tr>\n </tbody>\n </table>\n <!--[if mso]>\n </td>\n <![endif]-->\n <!--[if mso]>\n </tr>\n </table>\n <![endif]-->\n </td>\n </tr>\n </tbody>\n</table>\n<table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnTextBlock" style="min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody class="mcnTextBlockOuter">\n <tr>\n <td valign="top" class="mcnTextBlockInner" style="padding-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <!--[if mso]>\n <table align="left" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100%;">\n <tr>\n <![endif]-->\n <!--[if mso]>\n <td valign="top" width="600" style="width:600px;">\n <![endif]-->\n <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width: 100%;min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" width="100%" class="mcnTextContentContainer">\n <tbody>\n <tr>\n <td valign="top" class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #666666;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">\n <p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #666666;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Your brand new Butterfly account is created:<br>\n <a href="https://deckers.caterpillar.ai/dashboard?redirected=true&ref=ZW1haWw6d2VsY29tZQ%3D%3D" target="_blank" style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #2ce6ce;font-weight: normal;text-decoration: underline;">deckers.caterpillar.ai</a>\n </p>\n </td>\n </tr>\n </tbody>\n </table>\n <!--[if mso]>\n </td>\n <![endif]-->\n <!--[if mso]>\n </tr>\n </table>\n <![endif]-->\n </td>\n </tr>\n </tbody>\n</table>\n<table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnDividerBlock" style="min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;table-layout: fixed !important;">\n <tbody class="mcnDividerBlockOuter">\n <tr>\n <td class="mcnDividerBlockInner" style="min-width: 100%;padding: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <table class="mcnDividerContent" border="0" cellpadding="0" cellspacing="0" width="100%" style="min-width: 100%;border-top: 2px none #EAEAEA;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody>\n <tr>\n <td style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <span></span>\n </td>\n </tr>\n </tbody>\n </table>\n <!--\n <td class="mcnDividerBlockInner" style="padding: 18px;">\n <hr class="mcnDividerContent" style="border-bottom-color:none; border-left-color:none; border-right-color:none; border-bottom-width:0; border-left-width:0; border-right-width:0; margin-top:0; margin-right:0; margin-bottom:0; margin-left:0;" />\n -->\n </td>\n </tr>\n </tbody>\n</table>\n<table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnButtonBlock" style="min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody class="mcnButtonBlockOuter">\n <tr>\n <td style="padding-top: 0;padding-right: 18px;padding-bottom: 18px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" valign="top" align="left" class="mcnButtonBlockInner">\n <table border="0" cellpadding="0" cellspacing="0" class="mcnButtonContentContainer" style="border-collapse: separate !important;border-radius: 3px;background-color: #15656F;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody>\n <tr>\n <td align="center" valign="middle" class="mcnButtonContent" style="font-family: Arial;font-size: 18px;padding: 15px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <a class="mcnButton" title="Go to Butterfly" href="https://deckers.caterpillar.ai/dashboard?redirected=true&ref=ZW1haWw6d2VsY29tZQ%3D%3D" target="_blank" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;">Go to Butterfly*</a>\n </td>\n </tr>\n </tbody>\n </table>\n </td>\n </tr>\n </tbody>\n</table>\n<table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnTextBlock" style="min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <tbody class="mcnTextBlockOuter">\n <tr>\n <td valign="top" class="mcnTextBlockInner" style="padding-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">\n <!--[if mso]>\n <table align="left" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100%;">\n <tr>\n <![endif]-->\n <!--[if mso]>\n <td valign="top" width="600" style="width:600px;">\n <![endif]-->\n <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width: 100%;min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" width="100%" class="mcnTextContentContainer">\n <tbody>\n <tr>\n <td valign="top" class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #666666;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">\n <p style="text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #666666;font-family: Helvetica;font-size: 16px;line-height: 150%;">\n <font color="#a9a9a9">\n <span style="font-size:12px">* You will need to create a team of minimum 4 users in order to start using your feedback tool.<br>Once you log in to Butterly, go to the team tab to set it up.</span>\n </font>\n </p>\n </td>\n </tr>\n </tbody>\n </table>\n <!--[if mso]>\n </td>\n <![endif]-->\n <!--[if mso]>\n </tr>\n </table>\n <![endif]-->\n </td>\n </tr>\n </tbody>\n</table>\n\n </td>\n </tr>\n <tr>\n <td align="center" valign="top" id="templateFooter" data-template-container>\n <!--[if (gte mso 9)|(IE)]>\n <table align="center" border="0" cellspacing="0" cellpadding="0" width="600" style="width:600px;">\n <tr>\n <td align="center" valign="top" width="600" style="width:600px;">\n <![endif]-->\n <table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" class="templateContainer">\n <tr>\n <td valign="top" class="footerContainer">\n <table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnDividerBlock" style="min-width:100%;">\n <tbody class="mcnDividerBlockOuter">\n <tr>\n <td class="mcnDividerBlockInner" style="min-width: 100%; padding: 18px;">\n <table class="mcnDividerContent" border="0" cellpadding="0" cellspacing="0" width="100%" style="min-width: 100%;border-top-width: 2px;border-top-style: solid;border-top-color: #00A795;">\n <tbody>\n <tr>\n <td>\n <span></span>\n </td>\n </tr>\n </tbody>\n </table>\n <!-- \n <td class="mcnDividerBlockInner" style="padding: 18px;">\n <hr class="mcnDividerContent" style="border-bottom-color:none; border-left-color:none; border-right-color:none; border-bottom-width:0; border-left-width:0; border-right-width:0; margin-top:0; margin-right:0; margin-bottom:0; margin-left:0;" />\n -->\n </td>\n </tr>\n </tbody>\n </table>\n <table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnTextBlock" style="min-width:100%;">\n <tbody class="mcnTextBlockOuter">\n <tr>\n <td valign="top" class="mcnTextBlockInner" style="padding-top:9px;">\n <!--[if mso]>\n <table align="left" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100%;">\n <tr>\n <![endif]-->\n <!--[if mso]>\n <td valign="top" width="599" style="width:599px;">\n <![endif]-->\n <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width:100%; min-width:100%;" width="100%" class="mcnTextContentContainer">\n <tbody>\n <tr>\n <td valign="top" class="mcnTextContent" style="padding: 0px 18px 9px;color: #2B2B2B;font-family: Roboto, "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 10px;text-align: center;">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tConnecting Companies, Experts, and Researchers, for the Future of Leadership Coaching.\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em>Copyright © 2023 Appynest, All rights reserved.</em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br> 240 Kent avenue, Brooklyn, NY 11249\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<u>info@butterfly.ai</u>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br> Want to change how you receive these emails?\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href="https://help.butterfly.ai/s/article/Unsubscribing-from-Butterfly-Emails?u=5ZtPB8ifbedeWI2PxDpr2d2J0egcQ4PCEpRt&q=deckers" target="_blank">Unsubscribe</a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href="https://www.caterpillar.ai/legal" target="_blank">Privacy Policy</a> |\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href="https://www.caterpillar.ai/legal" target="_blank">Terms of Service</a> |\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href="https://help.butterfly.ai" target="_blank">Support</a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<br> \n </td>\n </tr>\n </tbody>\n </table>\n <!--[if mso]>\n </td>\n <![endif]-->\n <!--[if mso]>\n </tr>\n </table>\n <![endif]-->\n </td>\n </tr>\n </tbody>\n </table>\n </td>\n </tr>\n </table>\n <!--[if (gte mso 9)|(IE)]>\n </td>\n </tr>\n </table>\n <![endif]-->\n </td>\n </tr>\n </table>\n <!--[if gte mso 9]>\n </td>\n </tr>\n </table>\n <![endif]-->\n <!-- // END TEMPLATE -->\n </td>\n </tr>\n </table>\n </center>\n </body>\n</html>\n",
"text": "Welcome to Butterfly\n\nView email in the browser:\nhttps://deckers.caterpillar.ai/dashboard?redirected=true&ref=ZW1haWw6d2VsY29tZQ%3D%3D\n\nCopyright 2017 Appynest, Inc. All rights reserved.\n",
"unsubscribe": "https://help.butterfly.ai/s/article/Unsubscribing-from-Butterfly-Emails?u=5ZtPB8ifbedeWI2PxDpr2d2J0egcQ4PCEpRt&q=deckers",
"supportHost": "https://help.butterfly.ai",
"tagType": "system"
}